Privacy Policy

Last updated: March 15, 2026

1. Introduction

Colosseum Intelligence ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our content management platform and related services (the "Service") at cmintel.ai.

2. Information We Collect

2.1 Information from Third-Party Platforms

When you connect your social media accounts to our Service, we may collect:

• Public profile information (username, display name, profile picture)
• Video and content performance data (views, likes, comments, shares)
• Account analytics and audience demographics (where provided by the platform API)
• Publishing history for content we manage on your behalf

We integrate with the following platforms: TikTok, YouTube, Instagram, Facebook, Pinterest, and X (Twitter).

2.2 Information You Provide

• Account registration details (email address, name)
• Content preferences and settings
• Business information for CRM and marketing services
• Communications with us

2.3 Automatically Collected Information

• Device and browser information
• IP address
• Usage data (pages visited, features used, timestamps)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and operate the Service, including creating, scheduling, and publishing content to connected social media platforms
• Analyse content performance and generate insights across all connected platforms
• Manage customer relationships, email marketing, and lead capture through integrated CRM services
• Process affiliate marketing links and track referral performance
• Improve and optimise the Service using AI-powered analytics
• Communicate with you about the Service
• Comply with legal obligations

4. AI and Automated Processing

Our Service uses artificial intelligence and machine learning to create and optimise content, analyse performance trends, generate voice and video assets, and make automated decisions about content strategy. AI processing is performed using third-party AI services including OpenAI, Anthropic, and ElevenLabs. Content generated by AI is reviewed through automated quality checks before publication. We do not use your personal data to train AI models.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third-party tools that help us operate the Service, under strict data processing agreements. These include cloud hosting providers, AI service providers, analytics tools, and payment processors.
• Social media platforms: When publishing content on your behalf through their official APIs, including TikTok, YouTube, Instagram, Facebook, Pinterest, and X (Twitter).
• CRM and marketing services: When managing email campaigns, lead capture, and customer communications through GoHighLevel or similar platforms.
• Payment processors: When processing transactions through Stripe or similar services. We do not store credit card numbers.
• Affiliate networks: When tracking referral links and commission data through Amazon Associates, Impact, and similar networks. Only aggregated performance data is shared, not personal information about end users.
• Legal requirements: When required by law, regulation, or legal process.

6. Platform-Specific Data Practices

TikTok

We access data through TikTok's official API in compliance with their Developer Terms of Service. We only access data you have authorised, use TikTok data solely for the purposes described in this policy, do not sell TikTok user data to third parties, and you can revoke our access at any time through TikTok's settings.

YouTube

We access data through the YouTube Data API in compliance with Google's API Services User Data Policy. YouTube data is used for publishing, analytics, and content optimisation. You can revoke access through your Google Account settings.

Meta Platforms (Instagram and Facebook)

We access data through the Meta Graph API. Data is used for publishing content, reading page insights, and managing audience engagement.

Pinterest and X (Twitter)

We access data through their respective official APIs for content publishing and performance tracking.

For all platforms: we only access data within the scope of permissions you grant, we use platform data solely for content management purposes, and you can revoke access at any time through each platform's settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Content performance analytics may be retained in aggregated, anonymised form for longer periods to improve our algorithms. When you delete your account or revoke platform access, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls and authentication, regular security assessments, and secure credential storage for API keys and tokens. However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time
• Opt out of automated decision-making

To exercise these rights, contact us at info@cmintel.ai.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your data may be processed in countries other than your own, including the United Kingdom, the United States, and the European Union, where our service providers operate. We ensure appropriate safeguards are in place for any international transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@cmintel.ai